We do hold the right to refuse to work on a clock if we feel we are not able to do so competently, or if the owner wants us
to do something which we feel is detrimental to the clock i.e. putting a quartz movement into a grandfather clock etc
We do not repair watches. ( We try to explain that it is like taking a sports car into a truck garage – the principles are the same but the sizes are vastly different! )
When completing a full overhaul, we like to provide a complete service, which not only includes restoring the movement, but also the case and dial ( where necessary ), so that the returned clock looks its best and can take pride of place back in your home. There are many ways in which we can restore your clock, whilst retaining all of its character and age. These clocks were built with loving care many years ago, and we like to reflect the same quality in our own craftsmanship. The high level of restoration that we constantly strive to achieve is the best compliment to those original craftsmen and the generations of proud owners throughout the clock's history.
All customers will receive a written estimate before work commences, and are encouraged to discuss their clocks problems and restoration with us from the outset. We want you to be happy throughout the restoration process.